Frequently Asked Questions

Is art available on canvas?

Art is also available as a limited edition giclee canvas. Each canvas comes with a certificate of authenticity and is signed and numbered.  Canvases are custom sized based upon the unique dimensions of the art piece and pricing varies by size.  If you would like to place a canvas order, please contact us to order offline.

How are prints made to fit standard size frames?

To allow an art piece with unique dimensions to fit a standard size frame a border of a coordinating color is added to the print.

Are gift certificates available?

Digital gift certificates are available.  Upon purchase of a digital gift certificate, a unique code will be emailed to the purchaser and their designated recipient.  This code can be applied as payment towards purchases made on wardhooper.com.  Digital gift certificates cannot be redeemed in our physical store.  If you would like to purchase a gift certificate eligible for redemption in our physical store, please contact us to order offline.

Can art be commissioned?

Art can be commissioned.  The commissioning process can take anywhere from a few days to weeks depending upon the complexity of the commission.  You will work directly with the artist throughout the process.  Please contact us to begin the process.    

How are orders shipped?

Prints are securely rolled and shipped in a custom tube via USPS.  Orders can be shipped anywhere in the US.  The shipping fee is $8.00 USD per order.

Is sales tax charged on orders?

Idaho sales tax is charged on orders.  The current Idaho sales tax rate is 6%.  If you are tax-exempt and would like to place an order, please contact us to order offline.

What payment methods are accepted?

PayPal and Ward Hooper digital gift certificates are accepted as payment for purchases made on wardhooper.com. If you would like to pay with credit card, please contact us to order offline.

Can orders be returned?

Because each print is printed as it is ordered, we cannot accept returns.  Digital gift certificates are also non-refundable.